Hello {{surrogate_full_name}},
Congratulations on getting applied for a new policy. Your Billing Specialist will be Melissa Cantrell @melissa@yourinsuranceresource.com. Please contact her regarding any questions or concerns regarding your application status and any premium billing concerns at any time during your journey.
In order to finalize your enrollment with our office, we need the following.
Once you have received your member ID from the Insurance Carrier, please contact Melissa with your member ID. You may also text it to us at 661-491-7707. If you create a member login with your Insurance Carrier's portal, please provide us with your login information.
We will be reaching out in the near future via your ART Risk portal to have you complete a HIPAA and, if needed, a broker on record form. This HIPAA is for ART Risk to obtain information on your policy in order to confirm the status and coverage with member services. The Broker on Record form is for us to be the named agent on the application and be able to call broker services. Thank you for your help and understanding in this matter.
Have a great day!
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**If you wish to contact us, please do not reply to this message but instead contact one of our Client Success Liaisons at 661-257-6242 (via phone) or pbm@yourinsuranceresource.com (via email). For specific questions regarding your policy, please reach out to your Dedicated Agent. Replies to this message will not be read or responded to.