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Subject Policy Validation: Missing Booklet

Body <p> </p><p><span></span><font color="#000000"><span style="font-size: 14px; font-family: " dm="" sans";"="">Hello </span></font>{{ip_full_name}}<font color="#000000"><span style="font-size: 14px; font-family: " dm="" sans";"="">,</span><br></font><font color="#000000" face="Calibri, sans-serif"><span style="font-size: 14.6667px;"><br><span style="font-family: " dm="" sans";="" font-size:="" 14px;"="">The booklet that was uploaded with the request for </span></span></font>{{surrogate_first_name}}<font color="#000000" face="Calibri, sans-serif"><span style="font-size: 14.6667px;"><span style="font-family: " dm="" sans";="" font-size:="" 14px;"=""> is not the correct booklet. </span></span></font><font color="#000000" face="DM Sans"><span style="font-size: 14px; font-family: " dm="" sans";"="">The book is usually </span><b style="font-size: 14.6667px; background-color: rgb(173, 229, 82);"><span style="font-family: " dm="" sans";="" font-size:="" 14px;"="">60-100+</span></b><span style="" dm="" sans";"=""> pages and contains information regarding covered benefits, exclusions, coordination of benefits, etc.  It is frequently called an Evidence of Coverage or Summary Plan Description.</span></font></p><p><font color="#000000" face="DM Sans"><span style="font-size: 14px; font-family: " dm="" sans";"=""><br></span></font></p><p><font color="#000000" face="DM Sans"><span style="font-size: 14px; font-family: " dm="" sans";"=""> </span></font></p><p><font color="#000000" face="DM Sans"><span style="font-size: 14px; font-family: " dm="" sans";"="">If this policy is through an employer, please check:</span></font></p><ul><li><font color="#000000" face="DM Sans"><span style="font-size: 14px; font-family: " dm="" sans";"="">with HR or the Benefits department for the booklet.</span></font></li><li><font color="#000000" face="DM Sans"><span style="font-size: 14px; font-family: " dm="" sans";"="">her online insurance portal. </span></font></li><li><font color="#000000" face="DM Sans"><span style="font-size: 14px; font-family: " dm="" sans";"="">for an employee benefits portal where it is available for her to download.</span></font></li></ul><p><font color="#000000" face="DM Sans"><span style="font-size: 14px; font-family: " dm="" sans";"=""><br></span></font></p><p><font color="#000000" face="DM Sans"><span style="font-size: 14px; font-family: " dm="" sans";"="">If this policy is NOT through an employer, please check:</span></font></p><ul><li>through her online insurance portal.</li><li>by calling the Carrier and requesting a copy of the booklet.</li></ul><p><span style="color: rgb(0, 0, 0); font-family: " dm="" sans";"=""><br></span></p><p><span style="color: rgb(0, 0, 0); font-family: " dm="" sans";"="">Please note, the policy booklet is needed in order to start the policy validation. Due to time constraints, we are not able to search for policy booklets. Thank you for your understanding.</span></p><p><font color="#000000" face="DM Sans"><br><span style="font-size: 14px;">ART Risk Policy Validation Team</span> </font></p><img src="https://artrisksolutions.com/wp-content/uploads/2018/06/ART-Risk-LOGO-RGB.png" "="" style="width: 10%;"> <p></p><p>**If you wish to contact us, please do not reply to this message but instead contact one of our Client Success Liaisons at 661-257-6242 (via phone) or <a aria-label="Link info@yourinsurancresource.com" title="mailto:info@yourinsurancresource.com" href="mailto:info@yourinsurancresource.com" rel="noopener noreferrer" target="_blank" tabindex="-1" class="fui-Link ___m14voj0 f3rmtva f1ern45e f1deefiw f1n71otn f1q5o8ev f1h8hb77 f1vxd6vx f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1hu3pq6 f11qmguv f19f4twv f1tyq0we f1g0x7ka fhxju0i f1qch9an f1cnd47f fqv5qza f1vmzxwi f1o700av f13mvf36 f9n3di6 f1ids18y fygtlnl f1deo86v f12x56k7 f1iescvh ftqa4ok f50u1b5 fs3pq8b f1hghxdh f1tymzes f1x7u7e9 f1cmlufx f10aw75t fsle3fq">info@yourinsuranceresource.com</a> (via email). For specific questions regarding your policy, please reach out to your Dedicated Agent. Replies to this message will not be read or responded to.<br></p>