Policy Validation: Missing Insurance ID Card {{case_id}}
Hello {{agency_name}},
Thank you for submitting the policy validation request for {{surrogate_first_name}}. Please note, the policy ID card (front and back) is needed in order to start the policy validation.
To upload the front and back of the insurance card needed, please login to your ART Risk agency portal, open the Case and navigate to the Operations tab. Here you can upload the required ID card by clicking the green '+ Add Files' button. Please use document type 'Front of Insurance Card' and 'Back of Insurance Card'. Once you have uploaded your document, click on the Products tab on the Case and mark the 'Agency: Upload Missing Front and Back of ID Card' task complete under the Policy Validation product. This will alert the Policy Validation team that the document has been uploaded.
ART Risk Policy Validation Team
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**If you wish to contact us, please do not reply to this message but instead contact Lisa LaBruno and Jennifer May from the Policy Validation Team at Policyvalidations@yourinsuranceresource.com. For specific questions regarding your policy, please reach out to your Dedicated Agent. Replies to this message will not be read or responded to.