Hi {{ip_first_name}},
I am from the claims team at ART Risk. We assisted you in obtaining insurance for your gestational carrier, {{surrogate_full_name}}, in connections with {{agency_name}}. I am reaching out to you today as you expressed interest in our Maternity Claims Management service from us when you first enrolled for this insurance plan. This service begins once you have confirmation of pregnancy. I wanted to check in with you and see where you are in your journey. Please let us know where you are in the process for our monitoring records.
Once you have confirmation of pregnancy, and she is ready to be released to an OB, please kindly let us know, then you will be connected to your assigned claims case coordinator who will reach out to your gestational carrier to begin assisting with monitoring her medical claims with her insurance from that point forward. We will ask that she send any of her medical bills received from her visits including the OB and hospital to us. Then, we can make sure that her insurance is processing the bills as claims and pays them accordingly to her plan.
Also, at that time, we will confirm the OB and Hospital of choice are in network with her policy. Good luck on your journey and thank you for your assistance during this process.
ART Risk Claims Coordination