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<div><font color="#1f3864" face="Calibri, sans-serif"><span style="font-size: 14px; white-space: pre-wrap;">Hi </span></font><span style="font-size: 14px;">{{ip_first_name}}</span><font color="#1f3864" face="Calibri, sans-serif"><span style="font-size: 14px; white-space: pre-wrap;">,</span></font></div><div><font color="#1f3864" face="Calibri, sans-serif"><span style="font-size: 14.6667px; white-space: pre-wrap;"><br></span></font></div><div><font color="#1f3864" face="Calibri, sans-serif"><span style="font-size: 14.6667px; white-space: pre-wrap;">I am with ART Risk Financial & Insurance Solutions. We have been contacted by your agency and have been informed you have a confirmed pregnancy and are ready to begin using our services to monitor your surrogate's insurance claims. We are happy to assist you during your journey, in managing your surrogate's medical claims with her insurance during her pregnancy. This service benefits both you and your surrogate. Insurance companies often make mistakes in processing claims, or the provider may have put the wrong diagnostic code on the claim and the insurance company will deny the claim.  We would follow up on all claims processed and all bills provided to us and help make sure that they are paid correctly according to the procedure and the plan benefits. This would help ensure that you are not paying more than you should and that the surrogates bills are paid in a timely manner. </span></font>The cost of this service is $1,750, your agency has already paid this fee from your trust account.</div><div><div><br></div><div>Next we will contact your surrogate and introduce ourselves and ask for her permission to speak to the insurance company and her providers regarding her claims, and request that she send me copies of her medical bills and any insurance communication that she receives. We do need her agreement in this process as well, in order to be provided access to her claims and bills. Once she agrees as needed, we will contact her insurance company(s) and medical providers to assure they have the correct information to process according to her policy.  We will then match the invoices to the claims processed through her insurance and make sure that all claims are adjusted correctly and then send the bills to you, or your agency if you prefer for payment from your escrow. Then we will follow up with the provider to confirm the payment was received. </div><div>Please note this service is for her maternity claims at her OB through her delivery and follow up care, and please advise that her medical policy will not provide any medical coverage for a newborn. You will need to contact the delivery hospital prior to the delivery and inform them you are the responsible party for the newborn at birth and provide your insurance information the newborn will be added to if that is the case to the newborns billing account to prevent issues with the baby being added incorrectly to her policy.</div><div><br></div><div>This service completes at around 6-12 months postdelivery, as we continue to monitor any late submitted or reprocessed claims through to her postnatal follow up appointment or until cleared by her OB. When we again contact the providers to confirm any final balances are resolved and send a final spreadsheet of our claims and billing tracking to your agency for the matches records. </div><div><br></div><div>Please let us know if you have any questions. We are looking forward to assisting you with the processing and payment of the maternity claims for your journey. We would like to make this is one less thing for you to worry about during this time.</div></div><div><br></div><div>ART Risk Claims Coordination </div><img src="https://artrisksolutions.com/wp-content/uploads/2018/06/ART-Risk-LOGO-RGB.png" "="" style="width: 10%;">

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