Hi {{ip_first_name}},
As of today\'s date, we have {{surrogate_full_name}} on file showing her ACA premium payment as late for this month. If the premium is not paid ASAP the policy risks cancelling for nonpayment. Please advise, thank you.
Premium payments should be posted to the account by the 1st of the month and therefore should be sent during the prior month. If payment is not made on time, the policy can be terminated for non-payment and may not be reinstated without proof of payment.
Please let us know if you see something that looks like a mistake, or you know the premium has been paid. If the premium has been paid, please send us a proof of payment so we can rectify this account with the insurance carrier. In addition, please let us know if the policy is not being paid by you anymore or needs to be cancelled. It may also be that the insurance carrier\'s websites are behind on updating their billing information.
Please let me know if you have any questions or concerns.
ART Risk Premium Billing