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Subject Journey Claims Management Maternity - COP - Ready to Invoice

Body <p> </p><p><span style="font-family: " dm="" sans",="" -apple-system,="" blinkmacsystemfont,="" "segoe="" ui",="" roboto,="" "helvetica="" neue",="" arial,="" "noto="" sans-serif,="" "apple="" color="" emoji",="" ui="" symbol",="" emoji";="" font-size:="" 0.875rem;"="">Hi {{ip_first_name}},</span></p><p dir="ltr">Thank you! We received your signed letter of understanding. We will now invoice for the service fee for the claim's management. </p><p dir="ltr">We will email {{surrogate_first_name}} and verify that her planned doctor and hospital are an in-network providers, and request access to her medical claims via her insurance online login and to send us copies of her medical bills and any insurance communication that she receives. If needed, we will send the claims to the insurance company. We will then match the invoices to the claims processed through her insurance and make sure that all claims are processed correctly. After review, we will send the bills for payment to whom you designate in response to this email. Then we will follow up with the provider to confirm the payment was received. The claims management ends once we have confirmed all claims have processed through insurance correctly and we have confirmed and informed your agency of any remaining balances owed and confirmed those balances paid.</p><p dir="ltr">Please note this service is for her maternity claims at her OB through her delivery and follow up care, and please advise that her medical policy will not provide any medical coverage for a newborn. You will need to contact the delivery hospital prior to the delivery and inform them you are the responsible party for the newborn at birth and provide your insurance information the newborn will be added to if that is the case to the newborns billing account to prevent issues with the baby being added incorrectly to her policy.</p><div>This service completes at around 6-12 months post-delivery, as we continue to monitor any late submitted or reprocessed claims through to her postnatal follow up appointment or until cleared by her OB. When we again contact the providers to confirm any final balances are resolved and send a final spreadsheet of our claims and billing tracking to your agency for the matches records. </div><p></p><p dir="ltr">Please let us know if you have any questions at any time during your journey about the insurance policy. We are looking forward to assisting you with the processing and payment of her maternity claims and taking care of one less thing for you to worry about. </p><p dir="ltr">ART Risk Claims Coordination <br></p><img src="https://artrisksolutions.com/wp-content/uploads/2018/06/ART-Risk-LOGO-RGB.png" style="width: 20%;"><br><p></p> <p></p>